Working with the phyllo dough: Make sure the pastry is completely thawed to prevent it from tearing. If the edges are dry and crispy, trim the sheets.
Use a metal baking dish: If you have one, use a metal dish to bake the dessert in. This will help crisp up the phyllo as opposed to a glass or ceramic dish which will give you soggy pastry.
Add spices to the sugar syrup: To avoid lumps, add the spices to the sugar before making the custard.
Syrup consistency: You want silky but slightly thick syrup.
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